The rise of mental health apps
In recent years, there has been a huge rise in the number of mental health apps available. There are now hundreds of downloadable programmes and specific content aimed at those struggling with a range of mental health issues such as stress, depression, anxiety and addiction as well as those more generally promoting health and wellness.
Some of these apps claim to diagnose and help relieve symptoms. They have certainly become very popular with users, but how reliable is the advice they provide?
A recent article in Psychology Today highlights the issues citing research from the American Psychiatric Association that warns that self-diagnosing apps are unreliable and may overtreat. The Association has expressed concerns about the kind of advice and diagnoses being given and that these types of apps may lead to excessive self-monitoring without professional guidance.
The article also references a new study led by the Sydney School of Pharmacy, which has analysed 61 mental health apps. Of central concern was how the apps defined mental health and what they signalled as contributing factors to mental illness.
Speaking on behalf of the EAP industry, Neil Mountford, chair of EAPA UK, said: “The popularity of mental health apps shows the ongoing interest in this area. Technologies such as mobile apps and web-based platforms certainly have a role to play in enabling wider access to information around mental health issues, particularly for those who are either anxious about seeking one-to-one support either telephonically or face-to-face, or do not have easy access to those services. The challenge in an unregulated environment is how the user can make an informed decision on which tools are best for them and contain content and approaches that are credible, clinically robust and backed up by research evidence. The danger is that some will promote content and advice that is spurious and in some cases could do more harm than good.
“We would encourage employers to promote and signpost employees to their EAP because good quality EAPs will use these technologies responsibly as components of an integrated suite that offers appropriate support, information and onward referral,” he said.