How We Use Your Information

We collect necessary details when you ask for an insurance quote to help understand your insurance needs. This information is relevant to the insurance requested and may be collected from our discussions, meetings, emails, or forms. The information varies dependent on the risk to be insured. We may also collect information to administer your insurance policy.

Lawful Basis For Processing Your Information

Under the UK General Data Protection Regulation Act (UK GDPR and the DPA 2018), the lawful bases we rely on for processing your information are:

  • Your consent. You are free to revoke your consent at any time.
  • We have a contractual obligation.

Please contact us to make a request.

Storing Your Information

Your information is kept securely in electronic form, backed up and encrypted to protect against cyber threats. Our premises also have high security to prevent unauthorised access.

Sharing Your Information

To get you the best insurance, we may share your data with insurers and authorised intermediaries. We might also share it for legal or regulatory reasons or to prevent fraud.

Data Retention

We’ll keep your information for up to 6 years after our professional relationship ends, or longer if necessary, as per our data retention policy.


This website uses cookies to collect information. This Cookie Policy explains what cookies are and how we use them to provide the best experience for you. By using our website, you agree that we may use cookies according to this policy.

What are Cookies?

Cookies are text files with a small amount of data placed on your computer browser, to collect standard Internet log information and visitor behaviour information in an anonymous form. Cookies can memorise information about your visit to the website and this is then used on your next visit to make it more relevant and useful for you.

When you visit our website, we deploy cookies to provide an online service suited to the type of device you are using. They also collect information on your preferences and how you use the site to create statistical analysis.

Removing Cookies

The majority of popular web browsers automatically permit websites to use cookies on your device. However, most will allow you to refuse to accept, restrict or delete cookies. Methods of doing so vary from browser to browser.

Please click here to reset your cookie preference.

Your Rights

Under Data Protection law, you have the following rights:

  • Right of access – You have the right to ask us for copies of your personal information.
  • Right to rectification – You have the right to ask us to rectify personal information you think is inaccurate. You also have the right to ask us to complete information you think is incomplete.
  • Right to erasure – In certain circumstances, you have the right to ask us to erase your personal information.
  • Right to restriction of processing – In certain circumstances, you have the right to ask us to restrict the processing of your personal information.
  • Right to object to processing – In certain circumstances, you have the right to object to the processing of your personal information.
  • Right to data portability – In certain circumstances, you have the right to ask that we transfer the personal information you gave us to another organisation, or to you.

You are not required to pay any fees to exercise your rights. If you make a request, we will respond to you within one month. Please contact us to make a request.


We only use your information to manage your account and provide requested services. We won’t use or share your data for marketing without your permission.

How To Complain

If you have any concerns about our use of your personal information, you can make a complaint to us at the contact details below.

You can also complain to the Information Commissioner’s Office if you are unhappy with how we have used your data.

ICO, Wycliffe House, Water Lane, Wilmslow, Cheshire SK9 5AF

Helpline: 0303 123 1113

ICO website:

Contact Us

For more information or to reach us, write to:

IHC Ltd, 1-2 Bolt Court, London, EC4A 3DQ.

Telephone: 0207 353 4099


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Get in touch with us today

Call +44 (0)207 353 4099, email, or use the form below

On submitting this form you consent to IHC collecting your personal data. For more information please read our privacy policy.