We engage with IHC for help with our private healthcare benefit (we also use them for our death in service and long term sickness insurances). IHC goes out to market on our behalf, collates all of the quotes and presents them to us in easy-to-understand language. They also provide their insights and advice on which policy would best suit our needs; any questions I have at any point (often I ask them the same questions many times, because I keep forgetting the answers – they’re very patient with me) are always answered quickly. Their service is absolutely brilliant, I cannot fault them.
I personally wanted to thank you. The care that you have shown this one individual case was remarkable. I felt truly looked after, you are a real star.
Thank you Nick for your continued help, support and guidance. Tim also continues to be extremely supportive in providing an excellent service managing our account with queries and policy changes etc.
Gemma has a deep understanding of our complex healthcare history and is an absolutely fantastic advisor.
I want to thank you for your many years of support with the Health Insurance, you have always been so helpful with all our queries and made life a lot easier for me.
That is wonderful and I thank you for your efforts on this, truly 1st class as always. Please also rely my thanks to Amy and all involved.
Thanks ever so much for continuing to look after us so brilliantly this year again, and long may it continue.
I just wanted to say a massive thank you for everything you’ve done to support myself and the business over the last year – you’ve been such an amazing help and support.
Next year is looking equally as exciting with our overall benefits review!
I would like to express sincere gratitude at the level of service we receive from IHC. The team at IHC are helpful, efficient and professional and it is a pleasure working with them. In my role as HR Administrator, I am in frequent contact with Tim Clarke, IHC Representative and I continually receive an outstanding support and professional service. Any requests are dealt with quickly and accurately and I feel Tim is a great asset to your team. Thank you.
Thanks again to you and IHC for another year of excellent work. We enjoy working with you , too, and value our long-term relationship with IHC.
Thank you all very much for your help , it is very much appreciated and I am very happy as Frances got her quote for her meeting tomorrow.
Thank you very much Salim for the quote and for accommodating our request on your AL and also for the info on the process of application. I would like to greet you Eid Mubarak too!
I really cannot thank you [John] enough for all your help with this, you really have made such a sad process, much easier to deal with.
Thank you Norms for your assistance with this ! You are the best!!!!
Any time I email Naz with stupid questions, she’s always super quick to reply and help, she responds clearly and always gives me the info I need and it’s been so helpful lately with Phoenix often asking for awkward info at the drop of a hat!
In the time I’ve worked with IHC & Naz, I have been really impressed with her professionalism and work ethic, I really will miss working with all of you, particularly Naz & John as they are great. John has also been extremely helpful with some random queries I’ve had and especially during two unfortunate death in service cases that I’m managing at the moment.
Hopefully our paths will cross again in the future and I will always consider IHC in my future roles wherever that may be!
I wanted to put on record my thanks to IHC generally, and to Louise specifically, for getting our death in service package in place.
By way of background, I’m the new CFO at Unilink and I previously used IHC’s services at Synthace (for BUPA/medical). I introduced you.Louise has of course been highly professional throughout, secured rock star pricing, and has now gone above and beyond to make sure that we, the customer, do what we need to do to actually get this done ie sign some simple forms that she even helped partially complete before our review. She’s chased diligently, politely, and without her, we would have stumbled. Our fault but she has really looked after our interests.
IHC are lucky (or should I say well managed) to attract and retain people of the calibre of Louise.
I am delighted that IHC and Louise have supported us so well, that my recommendation her at Unilink was a good one, and I’ll be only too happy to recommend you to others. In fact, I’m a member of two different “startup CFO forums” and I’ll put a shout out for IHC on both over the weekend.
We’ll be back, I hope, for permanent health soon. And then some level of basic health cover.
Wow Hayley – thank you so much for such a comprehensive response – much more than I had asked for and so I’m delighted to receive this.
My pleasure, Sandra is being outstanding in answering all my queries and outlining the next steps.
You have been an absolute rockstar to work with the past year or so! I’ve really enjoyed all the times we had chatted, genuinely! The IHC team as a whole I am super pleased with and a testament to all of you. Thanks for your email, super appreciated.